Absence Management for Substitutes
How to Access Absence Management
Option 1: Access Absence Management via MyApps
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Click on the Windows Icon
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Password: Your 6-digit employee ID followed by “Bsd” (no spaces) or your new password you created. First time users will be prompted to create a new password in this step.
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Open the Employee Resources folder, then select Frontline Absence Management.
Option 2: Access Absence Management directly
Please ensure that you’re accessing Absence Management from the updated link on the Boise School District Website / Quick Links / Absence Management
Enter the same username and password as Option 1. This is known as your Single-Sign on (SSO).
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When a substitute teacher accepts an assignment, they are making a commitment to the school. Assignments should only be canceled in emergencies. Frequent last-minute cancellations may result in a warning.
If you need to cancel an assignment, please follow these steps:
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Cancel as soon as possible.
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Contact the school directly—not the HR Substitute Office—especially if canceling within 24 hours of the job start time. The school admin will need to remove you from the position at this point. You can only remove yourself from a job if it is over 24 hours in advance.
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If it’s after school hours, leave a message at the school so they can arrange coverage.
Important: Canceling within 24 hours of the assignment start time will prevent you from accepting any other jobs for that day.
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Accept Jobs Easily with the Frontline Mobile App!
Accepting jobs through the Frontline Mobile App is now quick and convenient. However, please note that some features are not available on the app:
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You cannot cancel a job using the app. Please contact the school directly—not the HR Substitute Office—especially if canceling within 24 hours of the job start time.
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You cannot create a non-work day through the app. This must be done on the website. The automated calling system through Frontline will only call substitutes who are not scheduled already for substitute jobs coming due within 48 hours. It will not call for jobs posted beyond 48 hours.
Absence Management Phone System:
Phone Number: 1-800-942-3767
Use your main phone number and PIN to accept jobs. Your PIN is provided in your welcome email and can also be found under “Account” in your Absence Management profile on the website.Absence Management Calling Hours:
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Morning: 5:15 a.m. – 1:00 p.m.
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Evening: 5:30 p.m. – 10:00 p.m.
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Please contact the IT Help Desk at 208-854-6670 for assistance with resetting your Absence Management password.